Shipping policy

At THA SOFT GIRL, every order is packed with care to make sure your glosses arrive looking soft, glossy, and perfect.

• Processing time is typically 2–5 business days before shipment.
• Once shipped, delivery times may vary depending on your location and carrier delays.
• Customers will receive a tracking number via email once their order has been shipped.
• Please double-check your shipping address before placing your order. We are not responsible for packages shipped to incorrect addresses entered at checkout.
• Lost or stolen packages marked as “Delivered” by the carrier are not the responsibility of THA SOFT GIRL Cosmetics.